A Standard product is shipped exactly as displayed on the product page.
No text, layout, or design changes are applied.

A Personalized product uses the existing design and allows text-only personalization such as names or numbers.
The design layout does not change.

A Custom Design product is created specifically for your motorcycle using your model details, color, and personal preferences.
Before production, a design preview is shared for your approval.

The design is revised until it meets your expectations and is only moved into production after your confirmation.
When placing your order, simply write your request briefly in the order notes. Our team will contact you by email to clarify all necessary details.

Standard products ship exactly as shown.
Personalized products use the same design with custom text added.
Custom products are fully designed from scratch and include a design preview before production.

When you select the Personalized option, the text placement is shown in the product images.
Personalized products use a fixed design layout, and only the text content changes.

Yes, if the design allows it.
Multiple text elements can be added as long as they fit within the predefined layout and maintain visual balance.

If the design includes two Personalized text areas, a single text entered in the order notes is added by default.
If you would like to add more than one text, please clearly specify in the order notes which text should be placed in which area. We will apply the placement accordingly.

Yes. Uppercase letters, lowercase letters, and special characters can be used as long as they are supported by the selected font.

The text will be applied exactly as written in the order notes.

There is no strict character limit.
As the text becomes longer, the font size may be reduced to fit the designated area.

If the design allows, longer text can be arranged in multiple lines.

You can add any text you like by writing it clearly in the order notes.
Different alphabets are also supported.

Examples include names, nicknames, license plate numbers, slogans, or custom phrases created just for you.

Yes. If the design remains the same and only your logo is added in a way that does not affect the overall layout or visual balance, we can place it for you.

Please provide your logo in a suitable format so we can apply the placement correctly.

Unless you have contacted us in advance and agreed on a different detail, font style and text placement are predefined for each design to maintain visual balance.
Requests for custom font or layout changes require a Custom Design order.

Unless otherwise requested, design approval is provided only for Custom Design orders.
Design previews are not shared as standard for Standard or Personalized products.

No. Personalized products use a predefined design layout and do not include revisions.
Requests for layout, font, or design changes require a Custom Design order.

Yes, if production has not started yet.
Please contact us as soon as possible with your order number so we can assist you.

The customer is responsible for providing the correct text.
We recommend double-checking spelling and formatting before submitting your order.

Normally, design approval is provided only for Custom Design orders.

However, if you purchase a Personalized product and write in the order notes that you would like to see a design preview before production, we can prepare one for you.
Simply stating that you want to see the design before production is sufficient.

Production time varies depending on the product type.
General production time is between 1–5 business days, and we always aim to complete orders as efficiently as possible while maintaining quality.

Standard products and Personalized products with text details provided directly in the order notes are processed immediately.
For Custom Design orders, or when a design preview is requested before production, the order enters production only after the design is approved.

Production starts once order details and personalization information are confirmed.
For Custom Design orders, production begins only after design approval.

After placing your order, it is processed based on the product type.

Standard products enter production immediately. Personalized products are produced with your requested text. Custom Design products are created after a design preview is approved.

Once production is complete, the product passes quality control, is securely packaged, shipped, and a tracking number is sent to you by email.

Shipping time depends on the destination and shipping method.
All orders are shipped using express shipping.

Estimated delivery times after shipment are typically:
– United States: 2–5 business days
– Europe & United Kingdom: 1–3 business days

Delivery times are estimates and may vary depending on the destination and local conditions.

Yes. We ship internationally to many countries.
Available shipping options and rates are shown at checkout based on your delivery address.

Shipping is free to the United States, Europe, the United Kingdom, and many other countries. In these regions, you do not need to pay any shipping fees.

If you would like to check whether shipping costs apply to your address, simply add the product to your cart and enter your delivery details at checkout.
Any applicable shipping fees will be clearly displayed before completing your order.

All orders are shipped using express shipping.
Estimated delivery times after shipment are as follows:

– United States: 2–5 business days
– Europe & United Kingdom: 1–3 business days

Under normal conditions, delivery worldwide is typically completed within one week after the order is shipped.
Delivery times are estimates and may vary depending on the destination and local conditions.

Yes. Once your order has been shipped, a tracking number will be sent to you by email.

Shipping address changes are only possible before the order has been shipped. Please contact us as soon as possible if you need to update your address.

No. Once an order has been shipped, shipping address changes are no longer possible.

Yes. When completing your order, you can select the Rush Order option. Rush Orders are prioritized during the production stage and shipped at the earliest possible date based on the production schedule.

If you need your order by a specific date, please contact us before or after placing your order. We will check the production and shipping schedule and guide you based on the earliest possible delivery date.

We primarily ship our orders via FedEx using a priority air shipping service.
This allows us to provide fast, reliable delivery times to most destinations worldwide.

Shipping delays can occur for several reasons.

The most common cause is an incorrect or incomplete shipping address, so please ensure your address details are accurate. If you notice an error, contact us as soon as possible.

Delays may also occur during peak seasons when shipping carriers experience high volumes and may not meet their standard delivery timelines.

Additionally, customs processing is handled by local authorities and is outside the control of both the sender and the carrier. In some cases, customs procedures may extend the delivery time.

In some cases, a package may be delivered shortly after it is marked as “delivered.”

Please check common delivery locations such as your front door, mailbox area, building reception, or with neighbors, and allow a short period of time.

If the package is still not found, you may contact your local FedEx office using the tracking number for faster assistance.

You can also contact us and inform our team. We will initiate an investigation with the carrier and support you throughout the process to help resolve the issue as quickly as possible.

If you have any concerns, please know that the MPM Motorcycle Mat team is fully committed to resolving the issue in a way that ensures your satisfaction.

If the shipping carrier officially confirms that the package is lost after an investigation, we will send you a replacement product.
While such situations are rare, we kindly ask for your patience during the investigation process as we work with the carrier to reach a final confirmation.

By default, shipments are delivered without a signature in locations where contactless delivery is permitted, allowing for faster and smoother delivery.

If you specifically require signature confirmation upon delivery, please contact us in advance so we can make the necessary arrangements.

No additional fees apply for orders shipped to addresses within the United States.

For other countries, customs duties or import taxes may apply according to local regulations.
Any such fees are the responsibility of the recipient.

If you believe a charge is unusual or incorrect, please contact us and we will be happy to assist you.

No. Shipping delays caused by carriers, customs procedures, or external factors are not considered valid reasons for return or cancellation. If you notice a problem, please inform us and we will provide the best support we can.

Yes. Your shipment remains the responsibility of both our team and the shipping carrier until it is successfully delivered to you.

In the event of loss or damage during transit, we work directly with the carrier to resolve the issue.

Such situations may cause a delivery delay, but they will not negatively impact your order beyond the delivery timeline.

If no special request is made, items that can be safely and efficiently combined may be shipped together to optimize delivery timing and shipping security.

In some cases, items may ship separately depending on production or packaging requirements.

Return eligibility depends on the product type. Standard products may be returned if they are unused and in original condition.
Personalized and Custom Design products are non-returnable as they are made specifically for you.

No. Personalized products are custom-made and cannot be returned or refunded unless there is a production defect or an error on our side.

No. Custom Design products are created specifically based on your preferences and approved design, therefore returns or refunds are not accepted unless there is a production defect.

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.
Include clear photos of the product and its packaging so we can investigate the issue and assist you.
Our team will review the details and help resolve the matter as quickly as possible.

We do not offer exchanges for Personalized or Custom Design products.
For Standard products, exchanges may be possible depending on availability.
Please contact us before returning any item.

Standard products may be canceled as long as they have not been shipped.
Personalized and Custom Design products are made specifically for you and cannot be canceled once production has begun.

An order is considered in production once design details are confirmed and processing has started.
After this stage, changes, cancellations, or refunds are no longer possible.

Return shipping costs are the responsibility of the customer unless the return is due to a production defect or an error on our side.

Please contact our support team with your order number and a brief description of the issue.
Do not send any product back without receiving confirmation from us first.

Standard products must be returned unused and in their original packaging within 14 days of delivery.
Please contact us before initiating any return process.

Once your returned item arrives at our facility, it is inspected and approved for return. After approval, the refund process is initiated.

The refunded amount is issued to the original payment method used during checkout.
The time it takes for the refund to appear in your account may vary depending on your payment provider.

We accept major credit and debit cards including Visa, Mastercard, American Express, Discover, and Maestro.

We also support fast and secure payment options such as PayPal, Apple Pay, Google Pay, Shop Pay, and Venmo.
All available payment methods are displayed during checkout.

Yes. All payments are processed through secure, encrypted payment systems.
We do not store or have access to your full payment details at any time.

No. We do not store or have access to your credit card details.

All payments are processed securely through PCI-compliant payment providers, and your payment information is encrypted and handled directly by the payment gateway.

All payments are processed in the currency shown at checkout.

The final amount and currency will be clearly displayed before you complete your purchase.

Your payment is charged immediately at the time you place your order and successfully complete checkout.

Payment methods cannot be changed automatically after an order is placed.

If production has not started yet, please contact us as soon as possible and we will check whether an update is possible.

Duplicate charges do not occur unless there is a system error or the same order is placed more than once unintentionally.

If you believe you have been charged more than once, please contact us with your order details.
We will quickly review the transaction and resolve the issue if needed.

If your payment is declined, the order will not be completed.
Please try again using a different payment method or contact your bank or payment provider for further assistance.

Yes. If you have a valid discount code, you can enter it on the checkout page before completing your payment.

Some discount codes are applied automatically when you continue your purchase from the page or advertisement where the offer is shown.
To ensure the discount is applied automatically, please access the website through the promotion page or ad link and add your desired product to the cart from there.

No. Discount codes cannot be combined unless explicitly stated otherwise.

If multiple discount codes are entered, the system will automatically apply the one that provides the greater discount.

Order modifications or cancellations are only possible before production has started.

Once production begins, changes or cancellations are no longer possible.
If you need to request a modification or cancellation, please contact us immediately through our communication channels so we can assist you as quickly as possible.

You will receive an order confirmation email after checkout.
Once your order ships, you will receive a shipping confirmation email with tracking information.

Yes. An order confirmation email is sent immediately after purchase.
This email serves as your receipt and includes all relevant order details.

The MPM Motorcycle Mat is built using a premium multi-layer construction designed for durability, safety, and visual quality.

• The top layer is a high-grade, high-density polyester surface that delivers vibrant, long-lasting colors and detailed graphics.
• Beneath the surface, a dense foam support layer provides cushioning and structural strength for long-term use.
• A supportive high-density felt layer enhances durability and stability.
• The base layer is made from a high-quality faux leather material with anti-slip properties, ensuring strong grip on the floor.

The mat also features reinforced edges to prevent fraying and maintain its shape over time.
This multi-layer design allows the mat to stay flat, resist folding, and perform reliably during parking, display, or maintenance use.

Yes. MPM Motorcycle Mats are produced using high-quality, water-based, odorless inks that are safe for health.
An optimized production process is used to achieve vibrant visuals and long-lasting color durability.

As long as the surface of the mat is not physically damaged, the colors will not peel, fade, or lose their vibrancy over time.

No. The MPM Motorcycle Mat is produced using materials suitable for use in living and working spaces such as homes and offices.
It is printed with a special sublimation technology using water-based inks, which are safe, long-lasting, and do not produce harmful or strong odors.
As a result, the mat does not have a material-related smell when first opened.

The mat can be cleaned using a vacuum cleaner, a damp cloth, or mild soap and water. For deeper cleaning, hand washing with gentle detergent is recommended.
Allow the mat to dry completely before reuse.

The mat is produced using a durable printing and material process and is technically washable at 30°C.
However, due to its large size and optimized firmness, machine washing may require excessive folding and can affect the mat’s shape.
For this reason, machine washing is not recommended.

The MPM Motorcycle Mat is designed for long-term use in indoor or covered areas.
It features a non-slip base that provides stable parking and helps protect your floor from dirt, moisture, and fluid drips.
Protective pads are included to prevent the motorcycle stand from damaging the mat, and their use is recommended for long-lasting performance.

The mat features a non-slip base that provides stable parking and helps protect your floor from dirt, moisture, and fluid drips.
Protective pads are included in the package to prevent the motorcycle stand from damaging the mat.
For long-lasting performance and to preserve the surface, we recommend using these pads under the stand.

To ensure safe delivery, the mat is shipped rolled inside a protective sleeve.
The material is engineered with an optimized firmness—soft enough to prevent tearing, yet firm enough to resist folding and maintain its shape.

Because the mat is shipped rolled, the edges may appear slightly raised when first unrolled.
This will naturally flatten over time. For faster results, you can gently roll the mat in the opposite direction.
Our goal is for the mat to lie completely flat, creating a clean, solid floor-like appearance.

Bu paspas öncelikle iç mekanlarda veya kapalı ortamlarda kullanım için tasarlanmıştır.
Geçici olarak dış mekanlarda kullanılabilir, ancak uzun süreli yağmur, doğrudan güneş ışığı veya sert hava koşullarına maruz bırakılması önerilmez.

The surface of the mat is liquid-resistant and designed to absorb and contain minor spills such as water, oil, or cleaning fluids.
It is not intended to be submerged in water.

Yes. The mat features a non-slip backing designed to keep it securely in place during use.

No. The mat features a non-slip backing designed to protect common garage and indoor flooring surfaces.
For sensitive floors, we recommend ensuring the surface is clean and dry before placing the mat.

Yes. Normal engine heat after riding will not damage the mat.
However, prolonged direct contact with extremely hot components is not recommended.

Yes. The mat is suitable for use with both side stands and center stands.
For extra protection and longer-lasting use, we recommend using the two protective pads included in the package under the motorcycle stand.
If you believe your stand may still cause damage due to weight or contact pressure, you may also use an additional protective plate for extra protection.

When not in use, the mat can be rolled up and stored in its protective sleeve in a dry place. Avoid folding the mat sharply to prevent creases or deformation.

Every MPM Motorcycle Mat comes with a satisfaction guarantee.
We are confident in this because of the thousands of positive customer reviews we have received and our full control over every step of our production process.

You can expect a product that meets—and often exceeds—what you see in the images.
If you notice any production-related issue or feel that something is not right when your order arrives, please contact us.
Our team will review the situation and provide the most suitable solution to ensure your satisfaction.

Every product goes through a quality control process before shipment.
However, in rare cases, manufacturing issues may occur.

If you notice a manufacturing defect, please contact us as soon as possible with clear photos of the issue.
Once reviewed, our team will assist you and determine the most appropriate solution in line with our quality standards.

Each MPM Motorcycle Mat is produced using a premium multi-layer structure and undergoes a quality check before shipment.
From the design stage to the production process, every detail is carefully prepared to achieve the best possible result.

Our production procedures are optimized to deliver the most vibrant visuals, clean edge finishing, and long-lasting material quality, ensuring consistent performance and a high-end appearance.

Yes. MPM Motorcycle Mats are suitable for professional environments such as showrooms, workshops, and display areas.
They are designed to combine visual presentation with durability and floor protection for daily or long-term use.